FAQs

For Members.

  • Homeward is currently available for those enrolled in a Medicare plan in Michigan and Minnesota.

  • Getting healthcare can be complicated, and we know how important it is to feel your best. We’re here to help you navigate your care, make health goals and establish plans to reach them. We can help with your follow-up visits and schedule appointments. We can help you get answers about your insurance coverage.

  • Yes. Homeward works with your existing primary care doctors and specialists to help you meet your health goals. But care goes beyond a doctor’s visit, and we can also help with things like follow-up care, medication questions, insurance benefits, connecting with local services like meal delivery, organizing rides and household chores, and more.

  • Call us at 1-844-279-8615 to request an appointment or learn more about our services. Or fill out the patient form and we’ll give you a call.

  • No, Homeward works with your existing doctors and specialists to coordinate your care. If you don’t have a primary care doctor or are looking for a new doctor, Homeward can get you connected with one.

  • Give us a call to answer specific questions about our services and check coverage. Homeward is in-network for Traditional Medicare and most Medicare Advantage plans.

For Health Plans.

  • Homeward works with health plans to expand access, improve care, and manage costs by taking on full medical loss ratio (MLR) risk without delegation of traditional health plan services.

  • Homeward's solution is all-inclusive to accurately identify and document risk coding. We will work with health plans to gather other information that would further inform an accurate risk assessment.

  • Homeward closes gaps in care and drives improvement in key health plan and CMS metrics such as HEDIS and CAHPS measures.

  • Whenever possible, Homeward leverages established high-performance networks as defined by our health plan partners. For health plans who do not have established high-performance networks, Homeward leverages our established network powered by our analytics platform.