Privacy Policy

This Privacy Policy governs the way Homeward Health Inc. (“Homeward or “we”) collects, uses, maintains and discloses information collected from users (each, a ​“User”) of thehttp://www.homewardhealth.com/ website (“Site”).

Personally identifiable information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, date of birth and phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personally identifiable information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use ​“cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

We may collect and use Users’ personal information for the following purposes:

● To improve customer service

To improve customer service information you provide helps us respond to your customer service requests and support needs more efficiently.

● To improve our Site

We may use feedback you provide to improve our products and services.

● To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

● To send periodic emails

We may use the email address to send updates about their appointments and care, respond to their inquiries, questions, and/​or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

● To improve care coordination

For care coordination, which may include connecting a User to applicable or appropriate community resources and events, based on the User’s indicated preferences and/or interests.

How we protect your information

We make reasonable efforts to protect your personal information by using physical and electronic safeguards designed to improve the security of the information we maintain on our Site. However, as no electronic transmission or storage of information can be entirely secure, no one can guarantee the absolute security or privacy of your information.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share aggregated information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Do not track

Some web browsers incorporate a “Do Not Track” (“DNT”) or similar feature. At the present time, we do not respond to DNT signals.

Children’s privacy

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, no part of our Services is directed to children.

Changes to this privacy policy

We have the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact us

If you have any questions about this Privacy Policy, please contact us at:

Homeward Health Inc.
http://www.homewardhealth.com

2 S. Park Street
San Francisco, CA 94107

Email: Privacy@homewardhealth.com

This website was last updated on May 23, 2022.